Change Notices

Discover our latest product developments and updates as we continue to improve Changeway for you and your teams.

Changeway Change notices release updates info graphic

? Deep Integration of Microsoft 365 (‘Office’)

  • We are committed to making Changeway an open platform. We love listening to our users. They want to collaborate on Microsoft Office documents from within Changeway. Building on our existing Microsoft ‘export and edit’ option, our development team seamlessly integrated further Microsoft’s capability to ensure a great user experience.
  • You can upload and share all document types such as Word, PowerPoint, Excel, Project, Visio, etc.. You can go beyond other digital whiteboards and enjoy the freedom to edit Microsoft documents solo or in a team (either in the cloud or in the desktop Microsoft application).
  • You can choose to see thumbnails or full-screen views and even embed and view your documents on digital sticky notes with flexible sizes. With edit capability, this opens up the possibility to create your own dashboards by ensuring your documents are dynamic and not static.
  • The new features work across the Changeway platform in Brainstorms, Action Plans and Summary Screens allowing you to keep your documents in context to help tell the  ‘start to finish’ story of your project.
  • The feedback from our clients: ‘Changeway now  offers substantially more capability than other  collaboration products we have used before. Other products only let us view our files. I love that we can edit them in Changeway, too’.


? Export to Microsoft Word and PowerPoint

  • You’ve always been able to export screen images via .JPG format or straight to PDF. We now process your workshop outputs and use APIs to also send them directly to Microsoft Word or to Powerpoint. Text, tables and frame are exported as editable formats giving you significant flexibility to work within the MS Office suite. This game changing integration will substantially improve your productivity when creating reports and presentations outside the Changeway platform.

✏️ Linked Plan/Do/Study/Act (PDSA) Template

  • Our work in healthcare shows one of the most frequently used methodologies is PDSA. We’ve worked to develop a linked template
    specifically for the PDSA method. Benchmarking IHI, NHS Improvement best practice and other practitioners, we now have a template that’s ready to go.
  • Initially we are sharing this with practitioners who use this methodology for practical validation. As soon as that’s complete, we’ll be adding it an
    option to the main agenda builder screen.
  • In a single touch you’ll be able to add a PDSA style workshop and coaching points.
  • If you’d like us to share the template with you,
    please email us on

⚙️ Add Individual Changeway Thinking Screens to Your Bespoke Agendas

Take individual templates from the linked Changeway Thinking digital A3 and use them on their own in other workshops

We’ve added options to the agenda builder screen allowing you to individually add:

  • Fishbone Diagram & Root cause analysis – terrific for team-based problem solving
  • Experiments – great for Kata or PDSA type learning cycles
  • Action Plans – add as many discrete action plans as you like to your workshops e.g. an action plan for PDSA cycle 1and then a new action plan for cycle 2.

? Action Classification, Search and Management Functions

  • New ‘Escalated’ toggle option for actions adds a conspicuous warning symbol and red shading to escalated actions. Great to improve visibility and help you pull for support. It’s an andon for your action plan.
  • New filter for escalated actions. Easily search and display escalated actions.
  • Action counter added to the heading of each zone. See at-a-glance how many actions you have even when the zone view has been collapsed.
  • New Labels function for your actions. Setup your own custom labels choosing colour and text. Add one or more labels to your action plans to categorise them e.g. critical, major, minor or risk ratings.
  • New filter for action labels. Easily search and display actions including specific labels. Combine with search of other fields for even more precision e.g. show me all of Sarah’s critical actions.

?️ Everyday joins the Changeway Platform this December

We are in the final stages of building and testing the product and it looks amazing.

We’ve been working closely with experts in this field to ensure it’s truly the best option for digitizing your daily improvement practices out there.

Changeway Everyday digitally enables the principles of visual management, team-based problem solving and tiered escalation.

  • A system to build your culture and capability to solve hundreds of problems
  • Fully customisable SQCDP visual boards
  • Go to gemba with a fully mobile solution. Display on the wall to reinforce your huddle culture
  • Automated pareto charts and visualisation
  • Escalation system for customer centricity and agility
  • Correct and prevent problems.

Get better every day.

?Extra Upgrades to Action Planning

  • Mark action plan items as escalated
  • Filter escalated actions to easily find the most pressing issues
  • See count of the number of actions in each zone of an action plan, visible when action plan is collapsed to allow you to easily keep track of the number of actions in each section

Stay tuned: Everyday joins the Changeway Platform this month!

  • Our essential module for managing daily improvement is on its way
  • Final integration of the standalone module onto the platform has begun
  • Please refer to the Everyday release dedicated page to understand the full range of Everyday’s amazing functionality

We are inviting beta users to utilise Everyday starting this NovemberChangeway everyday module logo

The development team have been sprinting along and we are really pleased to share the results of their work with you in this update. The list of new capabilities is extensive. Here’s a brief resumé of each:


Extensive Upgrades to Action Planning

  • Add multiple owners for team-based activities
  • New individual user image and bio for action owners replacing previous contact card
  • Comments and reactions thread on each action
  • Ability to add multiple attachments (pictures, videos and PDF files)
  • Retains andon and % complete
  • Multiple actions can be grouped together (for example, as a prep checklist). When all actions are complete, the group will be complete and the header will go green to assist visual management
  • Integrates existing action plans and checklist function into one place simplifying navigation
  • Action list filtering capability
    • My Actions
    • Actions for Person X
    • Open tasks/closed tasks
    • Tasks due today/this week/this month
  • Improved workshop list search and filtering, too


?️Organisation Wide Customisation Options in New Central Panel

  • Customisable Organisation Page like a LinkedIn profile
  • New facility for adding participants once centrally to eliminate need to type email in workshops
  • Select default organisation colour palette to apply to standard templates
  • Add organisation specific icons
  • Set up your organisation structure for workshop management
  • Manage your own template library
  • Set up and manage benefit conversion rules for converting operational improvement into financial benefit using the Benefit Conversion Engine.
  • New corporate logo object to add with one touch to templates
  • Altogether a major step towards white-labelling the solution to feature your corporate branding.


?Improved UI Design

Significant refinements to the design and screen layouts involving cards.

Each card is now much more distinct. On screens with lots of information such as ‘happening now’, this greatly improves legibility and makes scorecard screens like ‘achieve’ easier to absorb the information presented to the user.

More refined colours, graphics and table designs improve the sophistication of the interface and further encourage consuming information digitally on the platform.

All the new designs are exportable making inclusion in external reports easy. When combined with the new colour customisation options this will further improve all aspect of progress reporting for the transformation team.

?Further Additions to the Range of Templates

Changeway Lite® allows significant flexibility to build your own templates, but we wanted to make life even easier by expanding our range of off-the-shelf templates. Here are some examples:

  • Forcefield Analysis
  • Stakeholder Management
  • Change Communications Planning
  • New 12 zone layout option for your own templates

?New Digital Note Functionality

  • Increase/decrease font size on each digital note
  • Go big to make headings
  • Go small for notes/comments
  • User sized digital notes. Drag the corner to expand to the note offering even more flexibility
  • Instantly add your corporate logo to brand your workshops
  • Digital notes’ character limit increased to 350 for more detailed insights
  • Available for all previously existing workshops

⏭️New Simplified Navigation for Agenda Steps

  • Simply click ‘next’ or ‘previous’ to change agenda steps for single touch navigation through your workshop
  • Use the central ‘select view’ option to select a screen and jump directly there
  • Assists inexperienced users to follow the workshop
  • Redefined agenda screen improving navigation and readability

?Everyday joins the Changeway Platform this November

  • Our essential module for managing daily improvement is on its way
  • Final integration of the standalone module onto the platform has begun
  • Please refer to the separate release to understand a full range of Everyday’s amazing functionality

We are inviting beta users to utilise Everyday starting this NovemberChangeway everyday module logo

⚙️Changeway Lite® – Additional Customisation Options

  • Choose background colours for your brainstorm canvases
  • Add headers to your templates and choose the colour of the header and text
  • Add icons to your templates for visual impact
  • We can easily add your corporate colours to the palette so you can reflect your brand

?️Benefit Conversion Engine

  • Select organisation specific metrics for monetisation
  • Choose from our range of over 30 default operational metrics or build your own conversion rules for both recurring and non-recurring benefits. The defaults are based on the principles of lean accounting and can be easily customised with your finance team
  • Based on the actual results reported in the workshop dashboards, Changeway® will convert your operational KPIs into financial benefits
  • Dashboards now display a summary of total benefits, the benefit from each metric and its contribution to the overall result

✏️Copy Digital Notes

  • In addition to copying complete brainstorms and saving templates, you can now select and copy individual or multiple notes to any other part of your workshop.

?Export Function

  • In addition to exporting brainstorms, you can now export any other screen and list in the app to .jpg

Goal Scorecard Improvements

  • Choose any period/duration and enter your own custom values, e.g. week numbers, months, shifts
  • Choose a run rate scorecard if you want to set a plan against metrics like efficiency % that won’t be cumulative over the plan period. Use the existing goal scorecard where you want the plan/actual to be cumulative.
  • You can now also use suffixes throughout every metric, e.g. £k, £M, km, ms

?New Templates

  • Process Map
  • Design Thinking User Journey Map
  • Design Thinking Storyboard
  • 8 Wastes Gemba Walk
  • 3P/7 Flows New Process Design
  • Icebreaker – share interests

?Desktop Optimisation

  • Increased area of working window on desktop
  • Significant number of horizontal and vertical scroll bars added including drop downs to improve navigation